Ritualcravt accepts all major credit cards, PayPal, and Ritualcravt gift cards. Our online gift certificates can only be used online, our in-store Gift Cards can only be used in-store.
Ritualcravt ships two-three times per week. Please understand we are a two-person shipping operation and do our best to get your goods to you as quickly as possible. Orders generally ship the next shipping day after your order is placed, however sometimes we receive dozens of orders in one day and we split orders between the next two shipping days. During our bi-annual sales events, shipping times can be 2-3 weeks after orders are placed. Preorders are shipped as soon as we receive the products to us. If you order other products with your preorder, they will all be shipped together when the preorder is shipped to you. Shipping is calculated by weight of product, any shipping overages will be refunded at time of mailing. You will receive an email when your order has shipped with a tracking number. If you have not received an order receipt, or shipping confirmation email, please check your junk, spam, or promotions folders and be sure to add email@example.com to your safe list.
Refunds & exchanges
Due to Covid-19, we can not do any returns or exchanges at this time! Thank you for your understanding. Below is our general return policy:
Online: Ritualcravt does not generally take returns or exchanges. If your item arrives broken, or you received the wrong item, please email us at firstname.lastname@example.org. However, if you feel that you need to ask for a return or exchange, there is a 4 day grace period after the item is received and we do our best to be understanding. Please note we are firm on this. Anything after that will be declined. With any concern even outside of the grace period, please feel free to communicate respectfully and we will respond respectfully as well.
In-Store: Ritualcravt does not generally take returns or exchanges, however occasionally we may be able to accommodate an exchange. These are done on a case-by-case basis. We will not exchange anything that has been opened or is out of it's packing or plastic wrap. We do not ever refund or exchange tarot decks, plants, apothecary goods, or crystals. If you feel that you need to ask for a return or exchange, there is a 4 day grace period after the item is purchased and we do our best to be understanding. Please note we are firm on this. Anything after that will be declined. With any concern even outside of the grace period, please feel free to communicate respectfully and we will respond respectfully as well.
QUESTIONS? EMAIL US:
Effective date: January 15, 2019
RitualCravt (“us”, “we”, or “our”) operates the https://www.ritualcravt.com/ website (hereinafter referred to as the “Service”).
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types Of Data Collected
Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
First name and last name
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data
Usage Data: We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. You can learn more how to manage cookies in the Browser Cookies Guide.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
Use Of Data
RitualCravt uses the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Disclosure Of Data
Legal Requirements: RitualCravt may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of RitualCravt
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
Links To Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.